Presentation Details

The Second International Conference on New Directions in the Humanities

Work-family Conflict: A Reality Among Female Workers?

Nor Azimah Chew Abdullah.

The main objective of this study was to explore the relationship between work demand, family demand and work-family conflict from the perspectives of married female workers and to see whether social support can be a source to reduce the work-family conflict facing by these workers. Women production operators in a manufacturing company in Penang, Malaysia were the population of this study. The targeted stratified sampling was 694 married Malay production operators as it represented the largest operators at the related manufacturing company. From this population, only 150 respondents were selected as the sampling size as they must fulfill certain criteria such as being married and had at least one child. Out of this, only 72 respondents were willing to participate in this study that gave a respond rate of 48%. Data was collected using a set of questionnaires. Data analysis was done using descriptive statistics, one-way ANOVA, Pearson correlation and multiple regressions from the SPSS version ten software. The results showed no differences in work-family conflict facing by three categories of female workers who had children from the age of 12 years old and below; above 12 years old; and both categories. The findings also showed there were a significant positive relationship between work-family conflict and work demand; and family demand. In this study, social support was found to be a moderator in the interaction between work-family conflict and work demand and family demand.


Nor Azimah Chew Abdullah  (Malaysia)
Lecturer in Human Resource Management
'Department of Human Resource Management' 'Faculty of Human and Social Development'
Universiti Utara Malaysia

Nor Azimah Chew Abdullah teaches Human Resource Management, Performance Appraisal, Human Resource Management Seminar and Occupational Safety and Health. She is the Director of Institute of Occupational Safety and Health Management (IOSHM) in Universiti Utara Malaysia. She has published her article in the School of Management Book of Reading, particularly in the work-family area, and has written the METEOR module on Human Resource Management, Occupational Safety and Health and some management entries in the UUM Encyclopedia of Management.

  • Work-family Conflict
  • Work Demand
  • Family Demand
  • Social Support
Person as Subject
  • Operators at MOTOROLA, Penang

(30 min. Conference Paper, English)